Urgent help

[NASH]

Thats strange it opens up on mine okay

[AJLA]

I've scanned one, downstairs in shop with photoshop, saved it as a jpg, run upstairs loaded it into robo to trace and save as a GSD just drawing it with the pen to see if its ok. I'm running up and down the stairs like a headless chicken, i'll look like an anorexic racing snake at this rate

[AJLA]

No i've never had this before with the robo nash

[AdamB]

For a quick fix Mandy, open up an A4 sheet in robo, then click get outline and select the 'image' of the thumb (you'll need to download the image first).

It should then pull up the outlines for you.

Strange how it doesn't work your side though?

[AJLA]

Yep just done that and it's ok, thankyou very much for such quick replies folks.

Can't understand why it won't open up the GSD i've never seen that message before in the robo

[Stitch Up]

Here's an .eps vector of the jpeg.

[AJLA]

Thanks Stitch up, i clearly have a problem with my upstairs pc as it won't open that either although this one will so i'll pop it onto a usb and take it up.