Where do I stand?

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technick
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Re: Where do I stand?

Post by technick »

My heat press has packed in (BMS DF20) - electrical fault, all lights on LCD is flickering and sometimes not even turning on. Tried with 4 different cables. The high pitched beeping sound is not flat also Does this fault typically get covered under warranty? It's only 6 months old. Cheers:)
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Justin
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Re: Where do I stand?

Post by Justin »

What did supplier say? I would expect at least 12 months on the press, usually the exception is with the element.
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logobear
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Re: Where do I stand?

Post by logobear »

trade products don't have the same inplicit guarentee that consumer goods do ..... so you don't automatically get any warranty.
If you bought it from a reputable supplier I am confident you will be covered (thou probably not for transport either way) but if a cheapo off flea bay, you are almost certainly on your own.
Good luck!
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Justin
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Re: Where do I stand?

Post by Justin »

Sorry, I assumed you had bought new?
technick
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Re: Where do I stand?

Post by technick »

BMS have been great. Scotty has sent out a new control unit today at no charge - cannot ask for better service than that, hopefully it resolves the issue:)
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Re: Where do I stand?

Post by ArferMo »

There ya go...... a quality supplier
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