Anyone using RM Click and Drop?

[Justin]

We've always used drop and go but now we've relocated I've been having a go with Click and Drop. Seems to work fine but I have a question over International postage.

Usually I put a separate customs label on, Post Office told me these have changed and they have a new slip with a barcode on.

When I use Click and Drop it allows me to enter all relevant details for the customs section but then when I print the label it simply adds a barcode. Does this contain all information they need? It does say something about adding a customs label but surely this would be doubling up?

Appreciate advice from anyone using the service with thanks.

[Mrteajunkie]

Under the settings have you enabled the printing of the cn22?

Under label format section 4.
“Generate customs labels with orders”

[Justin]

Under the settings have you enabled the printing of the cn22?

Under label format section 4.
“Generate customs labels with orders”

Ah, I thought I had....and I havn't lol! Sorted now, many thanks.

[GoonerGary]

I was supposed to chime in this morning with help, but then got distracted with Click and Drop and spending the morning researching all my missing tariff codes!