Ricoh set up ? I’ve been a numpty

[Dollshousegirl]

Have I killed my printer, before I even start? I purchased a Ricoh SG 3110 DN and like a numpty..unpacked it plugged it in put in the cartridges and turned it on......... THEN ..l decide I’m gonna look at the instructions - it capitals there’s this

DO NOT POWER ON THE PRINTER BEFORE INSTALLING SAWGRASS SUBLIJET-R INK CARTRIDGES.

obvs my cartridges are now showing as empty.

I’ve rechecked the box, no set up leaflet, and no usb cable to connect.

i rang the company first as I thought they’d sent empty cartridges, then delved a bit deeper and realised I’d not done set up correctly. I’m waiting for a call from their tech guys next couple of days

so my question is .... have I completely f#%@$d my printer or is there a way out

[webtrekker]

Firstly, most printers don't come with a usb cable. This has been the case for many, many years.

Secondly, when you first install cartridges the Ricoh uses a LOT of ink to initially fill the long supply lines leading to the print heads. Once it's been primed you'll find the Ricoh is very economical on ink use.

[Justin]

Just to confirm, it is the sawgrass carts you've installed?

[Dollshousegirl]

It’s these I have -

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[Earl Smith]

I would imagine you bought this printer from one of the suppliers on here as they have supplier Sublisplash inks, which are very good.
Give the supplier a ring and they will sort you out. I dont think the printer is kapputt.

[Dollshousegirl]

You are an absolute star ... I rang them Friday but as I got it late Friday ... tech
team were due to ring me ... I’ll give em a ring again tonight ... it was dye sublimation.co.uk
thryve got a good unboxing printer vid on YouTube ... why oh why I didn’t watch that first

I would imagine you bought this printer from one of the suppliers on here as they have supplier Sublisplash inks, which are very good.
Give the supplier a ring and they will sort you out. I dont think the printer is kapputt.

[Quinsfan]

Be aware that most of the team are at the Printwear and Promotion show today and tomorrow. I know Adam is as I was chatting to home yesterday and he is the main technician.


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