Lines on prints using SG 7100DN

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markymark
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Re: Lines on prints using SG 7100DN

Post by markymark »

Hello,

Just wondered if someone could please help, I have a SG 7100DN and keep getting horizontal lines across prints. I have run numerous cleans and nozzle checks but still can correct the issue!

Is there anything else I could try?

I spoke to Ricoh and they want £145 for a call out then £150 per hour there after and that doesn't include parts! Does anyone know any engineers that cover the South East who are cheaper?

Thanks

Mark
ArferMo
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Re: Lines on prints using SG 7100DN

Post by ArferMo »

run the paper feed calibration
markymark
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Re: Lines on prints using SG 7100DN

Post by markymark »

Sorry for my ignorance, do you know how I do that?
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Quinsfan
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Re: Lines on prints using SG 7100DN

Post by Quinsfan »

Is it on all prints? I had an issue with lines but only one image. Have no idea why and have tried it numerous times over the last couple of months with lines every time yet every other image in the last couple months have been perfect

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Many thanks
Iain

Equipment used A4 Ricoh printer, HP3085 Heat Press Graphtec cutter, Jarin mug press, CJV 30-60 solvent printer and lots of help from DSF.
markymark
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Re: Lines on prints using SG 7100DN

Post by markymark »

Black seems fine, just anything with colour in
ArferMo
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Re: Lines on prints using SG 7100DN

Post by ArferMo »

It's in the printer settings under maintenance, see the banding on the fish:-
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Justin
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Re: Lines on prints using SG 7100DN

Post by Justin »

How old is your printer and who was your supplier?
rprint
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Re: Lines on prints using SG 7100DN

Post by rprint »

Ye paper feed will sort it. It tends to stay fine for a while the suddenly get worse. But paper feed has always fixed it
markymark
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Re: Lines on prints using SG 7100DN

Post by markymark »

The printer is 2 years and the paper feed has not helped the issue.

Spoke to Ricoh and they won't send engineers out for this machine as it uses Sawgrass inks. Spoke to Sawgrass who were no help at all.

Not sure what else to try, does it mean I just have to buy a new machine?
markymark
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Re: Lines on prints using SG 7100DN

Post by markymark »

PS it came from Novachrome who were no help either
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