Question about printing mugs with green ink

[tommyess]

Hi everyone! I'm new to the forum and to mug printing. I have figured out settings for most prints to look vibrant and consistent, with excellent consistency among colours and blacks. I use a PixMax press and Monster Shop PixMax mugs, heating at 360 degrees f for about 145 seconds (my press heats up to temp after putting the mug in before the timer starts). If I heat any longer or hotter than this then I find the areas of black and dark ink on the sub paper stick to the mug when I remove it.

However I have a design that is green on white, and if I use the same settings it comes out faded at the top and the bottom. For this design I have to heat at about 380 degrees f for 200 seconds to avoid fading, but the print is then a bit blurry. Could anyone shine light on why this is so different for the green design and whether I can somehow find settings that work for all designs?

[tommyess]

For reference I am using an Epson ET 1810 with SubliNova Smart ink, and A-Sub 125 G paper

[tommyess]

Here's photos of a typical mug at 360f for 145 seconds (the FRIENDS mug), the green mug at the same settings (faded at the top and bottom) and the green mug at 380f for 200 seconds.[ATTACH=CONFIG]7061[/ATTACH][ATTACH=CONFIG]7062[/ATTACH][ATTACH=CONFIG]7063[/ATTACH]

[Mrteajunkie]

Are the mugs going into the press cold?
I would advise pre warming them to heat the bottom but it could also be the heating element there’s a few things to rule out first.

Is the press tight enough against the mug?
Have you got a different paper you could try?