Possibly two problems?

[tyler4402]

Hi all, I hope someone can guide me as I need help, after my Brother DCP1610W Black and White laser printer/scanner played up I removed the LAN wire and made it Wi-Fi but the M/c shows “Deep Sleep“ and the green Wi-Fi button does not now light up but it will eventually print when I click print, unfortunately it was printing landscape even though I ticked the portrait box, suddenly!! it is now printing portrait (I don’t know how, as all I did was continue to tick the portrait box) but now when I print a saved document from a file the document is much too big to fit on the A4 paper and it prints only half the page as the first for or five letters are missing, if I open the “ Brother Utilities” it’s also big like starting the pc in safe mode, all the icons and taskbar are big and if I click on the CC4 tab and close the Utilities down by sliding the page to expose the X and the CC4 dashboard is behind but at normal size.
Sorry I hope this is not too confusing

[Mrteajunkie]

I can’t comment on the printer as I don’t have one but it sounds like your print settings are causing the issue you have described about the portrait and landscape setting.

[Paul]

I have this very model and this happened to me when I wasn't printing for few days. I had to turn it off and reinstall all software as couldn't wake it up.

[tyler4402]

Hi, thanks for the replies, which I have only just been alerted to, and yes there is something screwed in the settings and I have just spotted the Portrait again and run off a practice sheet and this time it printed portrait, and I have also managed to reduce the print to fit on the A4 paper so I am halfway there, but the Utilities still open in safe mode and will not fit the screen, Paul might have a point as this printer is probably now 3 yrs old and I am still using the ink cassette it was delivered with as I only need to print every now and again

[tyler4402]

Hi again, here is an update

I have used the printer recently as has my daughter and it seems to be now printing as it should, so until the next time my thanks for your help and guidance, regards Robert