Image not transferring

[Idefine]

I'm kind of new to dye sublimation process. I have an image printed from Epson L805, 6 color inkjet that I'm trying to transfer with my heat press (my first test after buying the printer and heat press), I am using sublimation paper with the correct sublimation ink. I have the image placed face down on the hat (which is a sample hat the company sent with the press). The image won't transfer after several attempts using different heat/time settings. What am I missing? PLEASE HELP!!!

Thank you!

[ATTACH=CONFIG]6401[/ATTACH]

[StellaD]

Just a thought ....

Are you setting your heat press to the correct temperature scale?

I don't know if you work in centigrade or fahrenheit in USA but if your settings say a different scale than your instructions, say 180c and your press works in F then the press may not be reaching a high enough temperature for the transfer.

[Justin]

Does anything at all transfer to the cap?

[Idefine]

I have the temperature set at the recommended 350F.

[Idefine]

Does anything at all transfer to the cap?

No. No partial, ghosting. Nothing at all

[webtrekker]

What brand of inks and paper are you using?

Try pressing onto a plain white piece of 100% polyester fabric as a test

[pisquee]

Has the printer always only had sublimation ink it it, or did it have the original Epson ink in it first?

[Idefine]

The inks are Epson compatible, made in China (generic refill), from Amazon. I couldn't find the Epson inks anywhere around. With Printers Jack, Inkjet Sublimation Paper. I'll give that a try.

What brand of inks and paper are you using?

Try pressing onto a plain white piece of 100% polyester fabric as a test

[Idefine]

Yes, only sublimation ink.

Has the printer always only had sublimation ink it it, or did it have the original Epson ink in it first?

[Idefine]

I just tried that. Nothing came out

What brand of inks and paper are you using?

Try pressing onto a plain white piece of 100% polyester fabric as a test