Royal Mail supplies problem?

[JMugs]

Anybody else having a problem?
I get order confirmation, but the orders just sit there showing as processing. Royal Mail don't think there is a problem....err think there might be somewhere!

Anybody else affected?

Janners

[GoonerGary]

I have an order processing since 08/11/2018. They better arrive soon or else nothing is getting posted. Royal Mail stopped supplying fragile labels because idiots were selling RM stock on eBay. I can see rolls of CN22 labels for £5.

If you are really stuck, the company who supplies RM with their thermal printers also supply their labels. I'll need to look it up.

[JMugs]

Gooner, they are amazing....
The "Sir there is no problem" ...." So why is it processing and no supplies delivered"......."Because it's processing Sir"......

Arggghhhh!!!

[GoonerGary]

One year they ran out of CN22 labels for weeks, I had to rob the post office.

[JMugs]

I have just had mail bags turn up.......10 days after ordering them, still no international labels or thermal printer rolls.

Not clever are they.

Janners

[pisquee]

They better not run out of thermal labels

[pisquee]

have ordered another box of thermal labels just in case, have just checked the warehouse and still have 7 rolls in stock

[GoonerGary]

What's the email or phone number for mail supplies? This is getting ridiculous.

[pisquee]

Box of thermal rolls turned up yesterday, so they have those in stock still at least

[JMugs]

Gooner, contact your regional sales office that looks after your account eg mine is "myteamwest@royalmail.com" OR use "business.customer.service@royalmail.com".

In their desire to provide customer service they aim to get back you in 48 hours...!!!! Or it may take longer if they are busy.....argghhhh.

Had a visit from my rep yesterday, he agreed that he is being told there is a problem by his accounts, but then being told by the supplies side that there is no problem and everything is fine.

Janners