Turn on Ricoh after 2 months, doesn't print, says 2 cartridges fully drained, help :(

[sakay500]

[INDENT]
Hi, guys,

Hope you're well.


I am really hoping someone on this forum can help me.


I purchased a Ricoh SG3110dn a little while back along with the official Sawgrass sublimation inks. I did a total of no more than 30 prints with the printer but then didn't use it for about 2 months as I had other issues to attend to. So after 2 months I go to turn it on today and print a quick page...only it doesn't print anything. Instead the printer displays "waiting..." on the printer screen.

While its displaying "waiting..." I can hear the printers rollers rolling followed by a series of clicking sounds - this repeats over and over again. After 20 minutes or so of this I look at the printers display and it's showing that 2 of the cartridges are empty! This is impossible as I have only ever printed 30 sheets with these brand new full cartridges.

I have looked online and have concluded that what I am experiencing is the printer doing a "clean" as it had been off for a period of time, is this correct?

I would really appreciate some help.

What do I do? Buy a new printer? New ink? And how can I prevent something like this happening in the future?

Look forward to your replies and thank you in advance.

Thanks[/INDENT]

[Mugshots]

On the rare times that my printers are left more than a couple of days I do a nozzle check to get the ink flowing. Where has your printer been kept for the last 2 months?

[sakay500]

On the rare times that my printers are left more than a couple of days I do a nozzle check to get the ink flowing. Where has your printer been kept for the last 2 months?

unfortunately it has been sat on my office room floor gathering some dust. I am new to sublimation printing and had assumed the ricoh with the sublimation ink in it would behave much like a consumer laser / inkjet in that you could leave it off for a while and then fire it up at a later date and start printing with no issues.

It's only after I discovered this issue today and did some googling did I read that a printer of this nature should be kept on all the time for it do automatic cleaning through out the day. Is this right ?

look forward to your reply.

[Mugshots]

Yes the Ricohs have a function where they will auto clean. My Epson don't so I do it manually. It's to stop the jets blocking.

[viccar]

The first time you use the printer it takes about half the ink just to prime the printer, so you would get much less prints the first set of cartridges, i does seem the printer is using the ink to clean the nozzle.