Coral 2 Mug Press hot spots

[rabb]

Bought a Coral 2 mug press in January this year and noticed it was starting to burn the ink in spots.

I have a very accurate laser thermometer I use with my Marine Reef aquarium which I turned on the mug press element. When set to 180C there are parts of the element as high as 220C

This can't be normal can it? I've emailed Coralgraph to report it so I'll post back the response.

[rabb]

OK so I passed some pictures on to Coralgraph today to try and highlight the issue. As you can see, the temp is set to 180C but the laser thermometer shows 204C.

The paper used to sub Paul's test sheet is also scorched around the center.

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coral2paper.jpg (59.01 KiB) Viewed 13 times

vB_ID:3567

coral2paper.jpg (59.01 KiB) Viewed 13 times

[rabb]

OK so here's a pic of the mug. Looks like Coralgraph are going to try to fob me off. They've emailed me today saying I should up the temperature and time and if that doesn't work then buy a replacement wrap from them (even though the press is less than 6 months old!!) but my instinct is telling me that the burnt transfer paper (BMS Subliclassic precut) is indicating that it's already too hot.

Any advice on this folks would be much appreciated.

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coral2burnt.jpg (71.33 KiB) Viewed 13 times