V4 PowerDriver issue

[Maggie]

Eeek! I have just got a new computer, after installing the V4 PowerDriver I was getting issues when printing files that had graphics, basically wouldn't print and getting 'VPD4' error.

Sawgrass support have came back to me to say:
"...unfortunately our V4 PowerDriver is not compatible with InDesign. This is why you are having problems. If you purchase Photoshop, Corel Draw or Illustrator, the PowerDriver will work successfully."

I can't afford to subscribe/buy new software just so I can hit 'print', and call me tight but having a problem accepting that they would even suggest this. Indesign has always worked 100% with past PowerDrivers.

Is there any other way to print from the computer to the Ricoh 3110DN?

[Justin]

I thought Powerdriver meant you could print from any software??? Can you install v3?

[Maggie]

That is what I kinda thought Justin (not that I know much)....that lady freaked me out a bit.

I previously used the PowerDriver R with no issues and have now been given the link to it....seems the lady dealing with my enquiry is new to the job.

[Justin]

Sawgrass have replaced personnel in their UK tech support office so I'm told, not before time either. I'd hope these new staff are a bit more clued up though.