DSF

1) So with the WOW 7.7 paper from TMT, do you need a mask for 7.7?

No, but can only be used with an OKI White Toner printer

he bottom half of paper has no logo or watermark..is the paper with no logo on it definitely the m-sheet then? and if so, do i use the face up side as it comes in the box?

It will still be the M sheet, although I think they have started to actually print that on the back. The side you use is the really smooth side.

You could have a dud box so I would advise contacting TMT technical support who will be able to help you.

Bear with it Sarah, it is a simple and excellent process

Yes, they have started printing the M sheet in red (so as to make it look a little like obm?)
You don't need to create masks with wow 7.7 using the 711w white printer, don't know if it can be used in any other way.
The process is a bit confusing at first, but once you get your head round it, it is straightforward and very useful.
contact their excellent tec support and they will sort you out!

socialgiraffe;92439 wrote: Bear with it Sarah, it is a simple and excellent process

logobear;92445 wrote: contact their excellent tec support and they will sort you out!

I got to agree with Socialgiraffe and Logobear Sarah, TMT are amazing at support and WoW is fantastic. I was having a bit of a tough time with WoW when I first started a few months ago and the area sales manager (wonderful guy) from TMT came to see me and sorted me out within a few hours. I stuck with it and after receiving some new paper I haven't looked back. However, I do love their TTC and OBM media, It's such a breeze to use and one of my clients thinks it proper magic!

Hi guys
Thanks so much for all the above..Will persevere..TMT have been pretty good so far, I just feel like such an idiot constantly bombarding them with questions..I'm going to go and visit them and get another demo in the bag - think that's the problem, there was so much to take in when they came to install that some of it disappeared in the ether..

Will also check with TMT about the box as half of it is definitely different to the top half.

I know I just need to practice and get some time in but sometimes when your head is about to explode you just need the lowdown from those who know! So thanks again guys.
No doubt we'll meet again on here..

TMT have been pretty good so far, I just feel like such an idiot constantly bombarding them with questions..I'm going to go and visit them and get another demo in the bag

Trust me, I take the award for customer idiot so do not worry about it

Always worth visiting, not only do you get to see the whole range of items you can print on, but you "waste" their paper and not yours