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Re: Colour issue - checked nozzles etc

Posted: 10 Dec 2021, 16:12
by Mrteajunkie
Test pages here. https://printatestpage.com/

Black, colour and Cmyk

Re: Colour issue - checked nozzles etc

Posted: 11 Dec 2021, 08:36
by harlequeen
Thanks for the link to the test pages. Puzzles me even more as all are coming out fine. [ATTACH=CONFIG]6794[/ATTACH] At least it looks like it to me. Any comments?

Re: Colour issue - checked nozzles etc

Posted: 11 Dec 2021, 08:46
by harlequeen
Thanks for the link to the test pages.  Puzzles me even more as all are coming out fine. At least to me. Any comments?

Re: Colour issue - checked nozzles etc

Posted: 11 Dec 2021, 10:28
by pisquee
Just make some block of colour (cyan, magenta, yellow, black, red, green, blue) in photoshop. They don't have to be accurate to the printer, just do 100% of each in PS.

This should show up where the problem is in away the nozzle check may not.

I would however, for future, see if there's a way of using ICC profiles in Photoshop rather than the PowerDriver managing the print colours.

Re: Colour issue - checked nozzles etc

Posted: 11 Dec 2021, 11:16
by JMugs
I had a problem with an image a few years ago, it was greenish where it should be red. Somehow I had saved the image in a different format, it was no longer a jpeg. It took a long time to find and then it was by accident. One of those "Doh" moments.

Janners

Just found it in my notes, the colour had become a "Textured fill"...no idea what that means.:rolleyes:

Re: Colour issue - checked nozzles etc

Posted: 11 Dec 2021, 11:42
by Mrteajunkie
Have you changed the image to 16bit by accident maybe or something like that?
you could always email the image but I suspect it’s your settings somewhere as the test pages are printing spot on.

Re: Colour issue - checked nozzles etc

Posted: 12 Dec 2021, 18:32
by harlequeen
Hi All,
It's happening to all my prints now. I've had to bite the bullet and get another as I have lots of orders waiting. Is there anywhere that this printer can be sent to for a repair or investigation, does anyone know?

Did the test print for 4 colours and black, but I can't really tell what it should be in terms of colour. Though I can say that the 4 blocks of colour are solid.

Cheers all

Re: Colour issue - checked nozzles etc

Posted: 12 Dec 2021, 22:03
by Mrteajunkie
harlequeen;149898 wrote:Hi All,
It's happening to all my prints now. I've had to bite the bullet and get another as I have lots of orders waiting. Is there anywhere that this printer can be sent to for a repair or investigation, does anyone know?

Did the test print for 4 colours and black, but I can't really tell what it should be in terms of colour. Though I can say that the 4 blocks of colour are solid.

Cheers all
In photoshop go to Image / Mode
make sure you have RGB colour selected and 8bits.

That's all i can offer in advice and it's just a guess :(

Re: Colour issue - checked nozzles etc

Posted: 14 Dec 2021, 16:39
by harlequeen
Thanks Mrteajunkie. All settings are as should be in Photoshop. I've got Sawgrass ticket raised now, so they are going to try to help. I've had to buy a new one now though.

Cheers all