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Re: Coralgraph made an error - put the wrong postcode on parcel

Posted: 08 Nov 2019, 17:45
by GermanDyeSub
Here is the update as promised.

First of all, I would like to thank [MENTION=1]Justin[/MENTION] and [MENTION=1332]Earl Smith[/MENTION]. I contacted Parcelforce and they mentioned that they would update the correct address details in their system. But just as Earl mentioned, Parcelforce doesn't operate in Germany, but use GLS or another carrier. In my case it was GLS, so I contacted them as well, to make sure that everything would be updated correctly in the system.

Some moments ago, I received my parcels, so it's great that everything turned out well with the shipping.

On a side note, I got a response from Coralgraph that they would contact Parcelforce so the correct address would be added to the delivery. So got an answer on the other end.

Went through everything quickly, discovered a faulty mug element. Have sent pictures over and reported it. Hope it will get sorted.

Finally, once again thank you all who contributed in this thread. :)

Re: Coralgraph made an error - put the wrong postcode on parcel

Posted: 11 Nov 2019, 09:29
by Earl Smith
Glad you got it sorted. And a quick delivery too.
You listed a load of german suppliers in another post. Why didnt you buy from one of them? Then you have local support when an element is faulty.
Another useful supplier. www.y-o-w.com
I did buy my presses from Adkins though as I owned one while in england and am super happy with it.

Re: Coralgraph made an error - put the wrong postcode on parcel

Posted: 11 Nov 2019, 10:45
by GermanDyeSub
I was looking for some good entry machines and found that there were more reviews/information about them in English and those from British suppliers. The German suppliers have name brands and of course that's something I am looking into once an upgrade is needed. Perhaps Stahls or Secabo. But as you mention Adkins and seem to be satisfied that's something that I will take into account. Finally, I hope things get sorted with the faulty element.