DSF

We find if using the Ricoh/Virtuoso set your black to the following and you should be able to get a good match to the black of the mug. C 89%, M 89%, Y 91% and K 100%.

Hope this helps when printing Black panel mugs in future.

Thanks
Mel

just waiting to see if cust comes back, have given him options etc, wants everything for nothing but hey ho we can but try

Yep, we all know that customer, ask for the impossible, then want it for nothing!