Lee, thanks & don't worry I for one won't give you any of my secrets
Now, to answer all your questions.
1. I can't share any of my templates because, they are unique to all my customers & wouldn't be much use to anyone else.
2. I use Photoshop, Serif Photo Plus X4, Corel Draw 12 & Microsoft Picture It Pro.
3. The price of my mugs can be anything from £2.50 to whatever I can get away with. If I quote for a new job I always go in with a higher price because, you can always come down but not up. Remember a customer will pay a premium price for a premium product.
4. It has to be a full time business for me as my age & previous employers (banks) tending to put new employers off. A lot of the time it is a struggle but, never missed paying a bill yet but, the new Bentley will have to wait a while
5. Unique is the same as premium product so should command a premium price in my book. Try to always have a look at what the opposition charge in your area.
I won't tell you to b*gg*r off ever, I just won't answer your post
One main thing is to bear in mind is never let your customers feel like they are being ripped off. Always bend over backwards to help them & treat them like they're your best friends. I have never let one customer down on a delivery date even if that means I have to work all night. Customer service is just as much important as your quality.
Hope this has helped & good luck mate.
Ian
