I would like to say a massive thanks to Martin at BMS and Sawgrass for all there help over the last few weeks.
Last October I purchased a Ricoh SG3110DN to replace my previous sub printer, after initial teething problems (adjusting times and temps) it has proven to be a brilliant printer with outstanding results leaving me with 1000's of happy customers. unfortunately over the last couple of weeks I have run in to a few problems. After numerous emails and phone conversations with BMS who have relayed information between myself and Sawgrass to reach a solution for the issues I have had.
I would recommend anyone thinking of diving into the sublimation world to always get a supported system and would strongly recommend purchasing through BMS. Without there help the issues I have experienced would of cost me 100's to put right. I'm sure many would agree BMS' customer Service is outstanding.
Once again THANK YOU
A Big thank you to BMS & Sawgrass
Re: A Big thank you to BMS & Sawgrass
Cheers, you're welcomeTjCanvas;70067 wrote:I would like to say a massive thanks to Martin at BMS and Sawgrass for all there help over the last few weeks.
Last October I purchased a Ricoh SG3110DN to replace my previous sub printer, after initial teething problems (adjusting times and temps) it has proven to be a brilliant printer with outstanding results leaving me with 1000's of happy customers. unfortunately over the last couple of weeks I have run in to a few problems. After numerous emails and phone conversations with BMS who have relayed information between myself and Sawgrass to reach a solution for the issues I have had.
I would recommend anyone thinking of diving into the sublimation world to always get a supported system and would strongly recommend purchasing through BMS. Without there help the issues I have experienced would of cost me 100's to put right. I'm sure many would agree BMS' customer Service is outstanding.
Once again THANK YOU
Who is online
Users browsing this forum: Bing [Bot] and 1 guest
