Ricoh GXe3300n - switched off during ink install

[chris_hosk]

Hi, just received my Ricoh GXe3300n and suring installing new ink its switched itself off then it come back on for a few seconds and now it wont turn on at all? any ideas the only thing i havent tried yet is the fuse (i am at home now not the warehouse but will try this tomoz) i was hoping it was a setting or something that is easy to sort out

[pisquee]

Common fault on the Ricohs I'm afraid. Contact your supplier, and if it's still in warranty they will replace it, if not they'll try and sell you another one.

[bms]

Hi, just received my Ricoh GXe3300n and suring installing new ink its switched itself off then it come back on for a few seconds and now it wont turn on at all? any ideas the only thing i havent tried yet is the fuse (i am at home now not the warehouse but will try this tomoz) i was hoping it was a setting or something that is easy to sort out

Just received your GXe3300n??? Where has it been as the GXe3300's been discontinued for some time :0

[bms]

Common fault on the Ricohs I'm afraid. Contact your supplier, and if it's still in warranty they will replace it, if not they'll try and sell you another one.

You won't get a GXe3300 replaced - they aren't available new any more.