frazzle;54423 wrote:The ones in there are plain black the spare ones have visisub on them.
Then I think you've installed the genuine cartridges and that's now a real problem. We never send these out now to avoid this happening.
Your choice is now to take them out and start flushing through with the VisiSub cartridges. You are going to waste a lot of ink and time now but if you want to use that printer again you haven't got much choice. You'lll need to do at least 5 flushes to push out the ordinary ink and get VisiSub inks in. Or, to be honest with the price of the ink it might be cheaper to get a new printer and start a fresh. With the cartridges costing £175 +vat and a new printer costing £105 +vat then you are likely to flush a lot of ink through the printer which may also result in the waste tank having to be replaced much sooner that necessary (extra £35-40 +vat).
The only way of knowing you've got VisiSub ink flowing is to print and press onto a mug. If it comes out okay then fine if not you will need to do another flush.
Harsh fact here is that it may be cheaper to buy a new printer
