Newbie - Ricoh GXe3300n help

[Daithi69]

Hi all,

Im new to the world of sublimation and need some help.
I am using adobe illustrator to print mugs through the Ricoh GXe3300n on a mac.
When I print text or graphics they print perfect. When
I print pictures they print terrible despite the picture being
of high quality and looking perfect on screen. The picture
prints very grainy and shadows appear blotchy and boxy. These
issues can be seen on the paper even before printing the mug.
I have messed with as many settings as I can find and wasted
Many mugs and much ink.

Any help would be greatly appreciated

[bms]

Do you have your paper loaded with the whiter side down - assuming you are using a good quality sublimation paper.

[Daithi69]

Hi Martin thanks for the quick reply. I have used two different types of paper.
Current batch has watermark on the side you don't use.
The problem is only with pictures, everything else prints great.

[Paul]

you use profile? and picture quality is set on good not on txt or something?? sorry. only guessing as never had ricoh

[bassqee]

have you checked sawgrasses technical section to make sure your settings are right - http://www.sawgrasseurope.com/technical ... x/gxe3300n

[Justin]

Where did you purchase the setup? What brand inks/paper are you using? Are you using the Powerdriver?

[Paul]

there is no powerdriver for mac users i think...

[bms]

there is no powerdriver for mac users i think...

Correct, no power driver in the mac environment - you use icc profiles instead.

[Justin]

Get a PC then . One of the main benefits to Ricoh owning I would have thought and no powerdriver for Mac?!

[Paul]

Try parallels. Instal windows and print sublimation transfers. Windows no need to be on to se win apps