Grainy Images from a Ricoh

[Kaz]

One of my friends is having a problem, she's posted on another forum, and this is what she's said



I have a gazillion orders to get to their homes before the weekend, but my transfers are printing out really grainy. I have tried replacing the cartridges, and running all the usual head-flushing, head-cleaning, etc. but the images are still grainy - they aren't usually, so it's not just a poor qquality image. I could scream, i have literally hundreds of orders to print up!!

Well, i printed the artwork for 9 different mugs, printed the first 6, and when the sub paper came off, all 6 were grainy. They were a variety of photo's, vector images & plain text. Not sure what to do, i have quite a few that need posting by tomorrow, for various different anniversaries and birthdays!!

It wouldn't bother me, but i just replaced the cartridges (at £150 a set) because i thought the grainy print was down to running out of ink, even though the indicators said the cartridges we're low, but not actually empty. I have printed a few sheets to allow the gel through, but it's not improving it any at all. 'Slightly Frustrated' would be an understatement right now!



I've asked her which Ricoh she's using and also which paper, just waiting on a reply, she'll no doubt be away pulling her hair out right now, any advice I can pass on would be great.

Thanks

[mgibbs]

Is she using the Powerdriver?

Mark

[Kaz]

Have asked her that aswell Mark, lol

[Kaz]

Sheesh, this is her reply, lol


We have the Ricoh Aficio GX 7000, with Sublijet R cartridges & Xpres XP4072A Sublimation Transfer paper. We use the C,M,Y & K cartridges. The nozzle check came out fine, so it's not because of that, and i have ran the usual maintainence cleaning. Haven't a clue what ICC / Powerdriver is, the guy who usually prints is on holiday til Monday


I don't have my Ricoh set up yet, so can't talk her through how to find if it's the ICC or power driver she's using, any ideas?

[Paul]

lol
sorry. cant resist

as far as i remember when you hit print you need to chose powerdriver to print??? not ricoh printer.

[John G]

£150 a full set for the ricoh 7000 is far too cheap - is she using the proper sublijet-R carts as these are £60.00 each (£240.00 a set).

Hope she hasn't put the standard inks in as if she has, its knackered.

[John G]

It could be wrong side of paper (white side down on a ricoh) or it could be she's not using the profile or powerdriver when hitting print.

[Kaz]

John, she doesn't know what she's using as the guy that does her printing is on holiday until Monday, hence my post in here

[Lee]

Kaz - can you relay Johns advice/info in a way that she can check......?

[Kaz]

And it gets worse, she's boogered the printer as it WASN'T subli ink she put in

She posted this link for me

http://www.cartridgesave.co.uk/ink-cart ... X7000.html