Image appears yellow on mug..! Why?

[bms]

Thanks for the clarification.

[John G]

the 1st Ricoh printer was bought from Printerland.co.uk

Well that explains it - Printerland don't sell sublimation inks.

There would be no need for them to put a sticker or warning leaflet into the printer packaging to say not to install standard carts - they only sell printers for inkjet/laser, not sublimation.

[mrs maggot]

true enough john, i just thought it might be useful for the suppliers that do, coralgraph and BMS on here if they did - even just a sticker on the outside of the printer box - some people do get terribly over exicited and install things before reading the instructions (they are normally male, as women tend to read - so they can then spend the next month saying "if only you had read the instrucitons lol)

[Paul]

why not put sticker right on carts cover on the printer? no one would miss that

[PetPals]

Received new Ricoh (included warnings about using the incorrect ink cartridges) and all is OK now. Printed a few mugs and they came out surprisingly professional looking - so much so, have just received an order to design and create 120 for a friend - only charging her £3.00 a mug but at least that should pay for my printer mistake..!

Thanks everyone for the help and advice.

PS: Mrs Magott - I'm not male so apologise for letting the superior side down, and for any other silly mistakes I might make in the future - I'm sure there will be many..!!

[mrs maggot]

only just seen this, well done on getting the order, 120 mugs is a great order (must be the female bit lol)