blocked AGAIN

[smitch6]

i have a B1100 and its been brill since the day i bought it
i left it for well over a week without being used and it just pings into action and works fine

[Paul]

We must be lucky then steve

[smitch6]

i call it blessed

[gstk]

I didnt condemn ALL inkjet systems but I am afraid that if invested hard earned dosh into a product and six months later I threw it away I wouldnt go back for seconds. The Ricoh was a risk but it outperformed during my busiest time, the Christmas period, not a hiccup or heartbeat missed. To me that makes it worth it. Would I swap back - nope.

Inkjets are the only way forward and I am employed by Ricoh to push their products.

[Jude]

may sound a daft question but where do you keep your printer? it isnt near a radiator is it, i used to have tons of problems with clogging epsons and it turned out my desk was in front of a radiator, sounds daft but thought id ask

This could actually make a lot of sense, thinking about it - I have an Epson B1100 with artainium ciss that recently ended up sitting for 3 months without being used, and only had 1 nozzle blocked after that time. Apart from that one blocked nozzle (first head clean solved it) I've never had a problem. I also have an Epson 880 running normal Epson ink, which is over 11 years old and has never been blocked. I wonder if the key is that my office is kept really quite cold - around 8-10C at night and max 18C in the daytime - and the printers are well away from the radiator. Perhaps temperature of the surrounding environment could be a factor?

A possible other factor - though this may be a red herring - is that, since my B1100 & ciss is only used intermittently, I generally close the little rubber bungs on the ciss when I know I've finished a phase of printing, and leave them closed until the next time I need to use it. Don't know if that might help it not to block, somehow??!

[TonyM]

Hi all thanks for the replies

I did consider the radiator thing and then realised we havent had it on since I bought the system. Besides we are talking 4 feet away and not even in front..
Thanks for the thought though.

hope i havent started a war betwen Paul and gstk?

I will do as Martin suggests and find a local epson dealer seeing as I have paid another ranson for the cartridges.
Must say though after all the help and advice so gratefully received that I am a little dissapointed I have to take the printer to an epson dealer at my expense a month after buying it?
May I just ask Martin, without predjudice or aggravation, as I do think offer a great service and I do not wish to alienate you as I would like to use you as my main supplier if I ever get going?

you may recall I bought the printer and ink system from you a few weeks ago?
I contacted you immediatley and informed you I had no yellow and Cyan.
You advised insert the carts supplied and then try again with the CISS.
I did this and it worked.
BUT
It only worked briefly.
Basically I had a hit and miss run that has cost me a lot of money in wasted blanks.
Eventually the origonal inks ran out, so I couldnt do that no more.
Why I had to flush so much was beyond me?
I know I am new to this, but I know when something isnt right?
I never got the results I wanted.
I was flushing and wasting ink and blanks all day.

I then decided I had had enough and posted on here.
I have had help and advice ranging from various printers and methods. All of which I am thankful for.

You suggested I must decifer is it the printer or the carts.?
Fair enough

I spent another £40 on the genuine Cheetah inks as I though that was the advice.
Then I hear I could have done the same for a fiver?

Now I hear I should go to a local Epson dealer at my own expense?
Is that it then? Pass the buck?

Please advise what BMS are prepared to do, if anything?


I just want to get going. Totally fed up now with it all, problems. suppliers, excuses and the whole BS,
I will just write the whole thing off and start again.

I think the bald (pulled hair out) member who went with the carts knows where I am?
Toattally chessed off!!!!!!!!!!!!!!!!!!!!!!!!

Baldy please contact ne for a chat.
I really need to sort this out and you seem to be happier with what you are doing?

Best regards.

Tony

[gstk]

My experience of the Epson Repair Centres is not brilliant. I also have an I.T. business - I took a customers faulty Epson printer there ( I supplied it) it took them three weeks to get a replacement as it had been discontinued. They did eventually replace it but it wasnt the same model. I think you may experience the same. If you leave it there make sure you stipulate you need a D120 back.

Good Luck

Tony

PS - No war as far as I am concerned ;o)

[bms]

Hi TonyM,
As Paul said on a previous thread, this isn't a BMS forum so I'm happy to help with general comments and advice here on the forum, but when it comes to specific customer support it's more appropriate that it's done through direct contact to our office. That way the forum doesn't become a customer service portal for BMS. Also I'd need to know further details of goods purchased and the names we use on the forums don't help me to identify specific customers (we need postcodes or invoice numbers for that - and real names:)).

At the moment it seems like the printer has a problem hence the recommendation to use Epson for support. The Epson support centre in Bournemouth is good as they will leave cleaning cartridges in, perform various cleaning flushes to try to get it working. This can take a few days as the cleaning solution needs to do it's job.

[purpledragon]

Blimy emotive things printers arnt they!
Ive been through one or two or three or four
i got a rioch 3030n i think works great but not overfussed on the end product it seems to really emphasise green for some reason and im sure with a bit of persaverance itd get it okish but to be honest the 1400 i use now is cheaper to run with better quality prints. but its not without hasstle as martin would testify too , and thanks again for all that help martin.
But heres what i find injets are very fussy things , feed them ink and paper and everythings fine but if mine runs out of paper im punished with banding consquently it takes 4 head cleans to get everything working againnever 3 or 5 but 4 every bloody time not a lot of help i know. It may be a daft question but with all this trouble you are having have you tried unplugiing the the usb and pulling the plug out the wall too not just switching it off ? then leave it overnight to sulk quite often this provokes a reaction
Brett

[purpledragon]

ps anyone wanna buy a ricoh 5050n and inks
yes i know i called it a 3030n but i made a mistake .