SG500 Printer (Sawgrass)

[Tony4415]

Hi All
I've just recently brought a new Sawgrass Printer SG500 as a back up printer to add next to my old SG800 incase the SG800 goes down.

I've noticed the Colour Mode options presets they are different and there is no Graphic or Grayscale option, just two options Photographic and Vivid.
Ok must be something to do with the NEW inks (UHD) that are installed (sawgrass inks)

Also for the mugs, when I select the Ceramic Mug option my prints come out over inked (too much ink added on prints), the fine keylines are thicker, spreading/bleeding.

I contacted Sawgrass and they said to try another substrate option like Metal or Glass, really! the colours are all over the place compared to my SG800.

I'm using all Sawgrass for inks and paper.

Does anyone have this problem too?
Thanks

[gazfocus]

Agreed that the colours are not at all brilliant with the sg500. We went from using converted Epsons to using SG500’s and really struggled with the colours as they are nothing like the colours from the calibrated Epsons we were using.

You also can’t use icc profiles on the sg500 (well, technically you can but the printer doesn’t like them and prints certain colours blurry so makes them pointless).

We print our mugs using the ‘metal’ profile and use ‘vivid’ colour setting. When we are doing anything with ‘photos’ we use ‘photographic’ as the skin tones are better, but on graphic design elements, find that there are a lot of colours missing on the photographic setting so things like bright reds print almost burgundy, etc.

I love the sg500 from a paper feeding aspect. It feeds much straighter than any of the Epsons we had (and we even bought an £800+ Epson at one point hoping it would feed better). Last time I checked, we had done around 105k mugs on our sg500 and it is still going strong but I'm definitely looking at replacing it with a Ricoh SG3210 soon just so I can use an ICC profile.