Text very faint

[chet]

Hi all;

If you look at the mug I've just printed and the image I used, you will see that the text at the top is very faint.
Does anybody know why this is, also the red is a lot brighter than the actual image and his skin has a different tone

I print directly from Photoshop and let photoshop do the colour handling.

Thank you

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[Justin]

Photoshop shouldn't be handling the colours you need to be using a profile.
.

[chet]

Thanks for responding, could you help a little further please and explain wha I need to do.

Thanks

[Justin]

What printer and inks are you using? Your supplier should have provided an ICC profile to allow you the correctly print the correct colours.

[pw66]

Have you switched off ICC profiles on the printer?

[chet]

The printer I have is an ET14000 and using Sublisure ink, I did ask Ink Experts if I need to use their ICC profiles and they said not really if I'm just doing mugs. Is this incorrect?

[Justin]

Do you mean Sublinova inks? Yes, you must use a profile.

[chet]

The label says Sublisure and they came with the printer

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[Justin]

My apologies, wasn't aware they still supplied those.

[chet]

No need to apolagise at all, I've noticed they do have ICC profiles on their site, will see if they make any difference.