Sawgrass SG500

[Bob700]

Hi Does anyone have any experience or thoughts on this printer

Thanks

[SweetPea]

Is it for sale yet in the UK?

[anniecov]

I got one this week, installed it yesterday. A Ricoh SG3110DN died and they are discontinued now. :frown:

It's OK but it has some flaws. The driver was a nightmare to install. In the end I cheated by installing it as a network printer and changing the port back to USB in the driver.

It uses an interface called Print Manager (replacing Power Driver) which is so darn slow and clunky. I really don't like it at all.

Also, we use pre-cut mug paper and it leaves a massive 6mm white border. This means if you are doing full coverage mugs there's going to be a good deal missing. The SG3110DN only left 3mm white borders which was perfect.

I'm also struggling to stop it from skewing the paper. I don't no how many times I have reloaded and wiggled the paper to try and get it to feed straight.

I came here today hoping someone would know how to get rid of the massive borders....

[pw66]

Some sites listed it at the end of last week.

[Bob700]

I don't like the sound of all that faffing about I think I'll look at the SG400 while they're still available, the old Ricoh GX range never missed a beat and powerdriver on a CD, happy days all this online loading drivers does my head in

[SweetPea]

Gosh that does not sound good. Thank you for posting and letting us know about your experience. Hope you'll be able to get it sorted. Keeping my fingers crossed for you Annie.

[anniecov]

I don't like the sound of all that faffing about I think I'll look at the SG400 while they're still available, the old Ricoh GX range never missed a beat and powerdriver on a CD, happy days all this online loading drivers does my head in

I believe the SG400 also used the Virtuoso Print Manager software. I you only print small volumes it would be OK.

[Bob700]

Yes they do but from what I've seen in pictures there is a CD provided

[anniecov]

No CD with the SG500, just a download link. You'll be lucky to find an SG400 now, although there's probably a few knocking around. Even if the software is on CD, it's still the clunky Virtuoso Print Manager.