Dots over prints Sawgrass SG400

[edwardsmedia]

Anybody help with us?

We're getting grey dots all over our sublimation prints on the SG400... which is, therefore, coming out on products we print too.

[webtrekker]

Just looks like dithering to me. What size and DPI are your images?

[edwardsmedia]

vB_ID:5688

Image1.jpg (20.81 KiB) Viewed 17 times

[edwardsmedia]

They're rather pretty high resolution.... Any ideas how to fix this as it's coming out on the products? Thanks!

[webtrekker]

Maybe you could try altering the dithering settings.

Not sure about the SG400, but my Ricoh SG3110DN printer driver allows me to change the dithering type.

Only other thing I can think of is to replace the sky in Photoshop.

vB_ID:5689

dither_settings.jpg (83.93 KiB) Viewed 17 times

[edwardsmedia]

Thank you, I can't seem to find it at the moment however i'll have another look tonight when i'm back.

[BertBM]

Could you share your solution if you find one? I'm having the same problem with the SG800.
I'm using the VPM with hotfolders, there's no option to change the dithering...

[edwardsmedia]

I'm still having issues with my SG400 at the moment with colours. If i fix it i'll let you know

[webtrekker]

Have you tried ditching VPM and just print directly from your graphics software using an ICC profile? Photoshop, Coreldraw, Gimp and Illustrator all support ICC profiles.

[edwardsmedia]

Cleaning all your print heads might solve it... It's solved my problems.

Then run a nozzle check.

Also making sure the setting are correct so go though the " Install SG400/SG800 youtube video " and just check that all that is spot on.