33110DN - Problem with colors

[Justin]

This is always the first question to check ink dates. Personally I don't believe it would make that much difference if they're not long over. Yes, it will make a difference but not this much. Did you get them to check all settings?

One of my printers had inks over a year out of date, the colours didn't change but tones did, almost like they were weaker.

Maybe this is the time to look at a different inkset? Give SG the chance to dial in and check everything first and then make your decision.

[Justin]

Also, you mentioned your nozzle check was ok? If colours were ok in this they can't change as drastically as you shown.