Makes me crazy ....

[Earl Smith]

Customers orders 30 Beanies to be embroidered. I order 36 just in case he orders a few more. Today comes a message from him.
He now needs 37 Beanies by this Friday. My next order with the supplier will be at the beginning of next week. Do I order the extra one or wait until next week?
Of course I wait until next week, the transport cost is three times more than the beanie.
Damn annoying that you can never outguess the customer.

[logobear]

hope you charging small order surcharge for the extra 7 hats!

[Earl Smith]

hope you charging small order surcharge for the extra 7 hats!

If only that was possible. The 30 are still in the machine and the customer knows this. The other 7 will just be add on at the same price.

[Justin]

Charge him postage for the additional beanies?

[Earl Smith]

He works just down the street.

[Justin]

But you bought in enough stock to cover his order? If he orders more you have to order more?

[Earl Smith]

Keep trying Justin. Thanks.
Ive just seen him. He will take the 36 that I have and wait for the one extra next week. No extra charge. He is regular here so dont want to Pi## him off.
The beanies are for his Kagel club (Skittles I think you call it). The firm he works for has their work clothes made here and he is my contact to them. Got to be nice.