Hello

[Paul]

Thank You for all your welcomes

Well my wife phoned me on Friday at work to say 2 big parcels had arrived...

I rushed home in the snow to play with my new mug printing kit from ebay.

The printer is dead - I had to buy a new epson to replace it,
The heatmat is uneven - I'll need a new one soon,
The ink cartridges leak all the ink out and my replacement printer keeps not recogniseing them,
The ink that came in the kit is unbranded and a bit (urgh) - no syrange - had to buy an ink refil kit for £10 just to get the syringe
The mugs arn't dishwasher safe - WARNING DO NOT PLACE THIS MUG IN WATER OR ANY LIQUID - FOR DISPLAY PURPOSES ONLY!
..and the transfer paper is all crumpled from being folded.

But the heat tape seems ok

I guess I'll be asking farther christmas for a parcel from BMS.

Lesson learned - ebay is bad (I know its bad for me but I can't keep away).

Again thank you for all your friendly welcomes

Hi! welcome on forum! I am sorry to hear about your bad experience with your new gear but... did you talk to the seller first before you bought it? or just when for cheapest gear going on ebay??
ebay is not bad! But you need to buy smart another tip is if you dont know about sublimation gear to much is always better ask somone. here is great place for questions or give Martin a call or other supplier from our suppliers list here: [url="http://www.dyesubforum.co.uk/forum/view ... f=17&t=110]viewtopic.php?f=17&t=110[/url]. I am sure they will be more then happy to help you
BTW. did you payed with paypal? if so then you can claim your money back.

Hi Coswac,
Welcome to the forum - BMS don't run the forum, just Martin, the boss at BMS, is very good with products, stock info etc and gives his advice freely. He also stocks printers/inks/heat presses etc so would be the right place to purchase from in case yours is a donkey.

Cheers John

[bms]

You have rights under the Distance Selling Regulations (as well as the Sale of Goods Act) to return the goods if not wanted (and unused) within 7 days - that's the Distance Selling Regulations or under the Sales of Goods Act if they are not fit for purpose. Sounds to me as though you have a case to take up with the seller...

[Paul]

You have rights under the Distance Selling Regulations (as well as the Sale of Goods Act) to return the goods if not wanted (and unused) within 7 days - that's the Distance Selling Regulations or under the Sales of Goods Act if they are not fit for purpose. Sounds to me as though you have a case to take up with the seller...

yep dont waste your money! spend them right

[coswac]

Hi Ian

I don't want to start an escilating shouting match with the seller untill everything is sorted out, but this is the only kit he/she's sold so far (according to feedback), and there isn't another listed. I'm leaning to the conclution that he bought this kit a while ago, realsised it was a bit rubbish, put it away for a bit then decided to sell it on ebay as a complete startup kit including ink - (cue me).

I'm not too angry with him, I'm more angry with myself for failing to research (and find this forum's advice).

If anyone lands on this thread though a google search, please don't buy a kit like this 2nd hand on ebay. Read this forum and get a recomeded kit.

[Ian M]

Hi Ian

I don't want to start an escilating shouting match with the seller untill everything is sorted out, but this is the only kit he/she's sold so far (according to feedback), and there isn't another listed. I'm leaning to the conclution that he bought this kit a while ago, realsised it was a bit rubbish, put it away for a bit then decided to sell it on ebay as a complete startup kit including ink - (cue me).

I'm not too angry with him, I'm more angry with myself for failing to research (and find this forum's advice).

If anyone lands on this thread though a google search, please don't buy a kit like this 2nd hand on ebay. Read this forum and get a recomeded kit.

Hi Ceri,

Many thanks & I was just wondering if it was one of the sellers that had been highlighted on the forum in recent months.

To be honest I think we have all suffered the same fate as yourself at some point in the past & it can be a bit of a steep learning curve at times. Just wondering if we could help you salvage something from all this though. What printer have you bought? as we maybe able to help out at least on that front.

I know it can be tough when something like this has happend to you but, please don't give up as there are lots of very nice helpful people on here who are only to willing to help you.

Ian

[coswac]

Thanks everyone

I'll chalk this down to experance, I could really do without the hastle right now. I'll chalk the expense down to a lesson in how not to buy subliminal equiptmentand supplies. On the bright side at least I've got plenty of mugs for the house and office

I think if I get real mugs from BMS I should be able to do simple designs, ie just the company's logo on a white background (enough to fulfil a small order I accepted). I've also craked some of the colours up and I'm gettin not too bad photos now - I'll definatly need a better printer soon though, and a new press or heat mat as the ink isn't transfering in some places.

I'll post for advice in the relivent forum.

Thanks Again