posting mugs

Specifically for mug presses & ovens
hannahvidler
Posts: 27
Joined: 09 Jan 2017, 14:21
Contact:

Re: posting mugs

Post by hannahvidler »

get tracking free though with my hermes so less risk of customer saying they haven't received it so at least we know customer has received it rather than paying RM extra to basically tell us its been delivered
DyeSubSupplies
Posts: 260
Joined: 15 May 2015, 10:36
Contact:

Re: posting mugs

Post by DyeSubSupplies »

hannahvidler;119820 wrote:get tracking free though with my hermes so less risk of customer saying they haven't received it so at least we know customer has received it rather than paying RM extra to basically tell us its been delivered
A lot less chance of anything going completely astray as well
hannahvidler
Posts: 27
Joined: 09 Jan 2017, 14:21
Contact:

Re: posting mugs

Post by hannahvidler »

guess its a win win so everyone who uses this idea please forward profit to Hannah lmao
Listawood
Posts: 239
Joined: 16 May 2011, 14:04
Contact:

Re: posting mugs

Post by Listawood »

hannahvidler;119818 wrote:also found cheap polystyrene mug boxes don't think get any cheaper than these people

http://www.ebay.co.uk/itm/321718313682? ... EBIDX%3AIT
Hannah, its worth taking a look at our styrene cubes.

thanks
Mel
User avatar
webtrekker
Posts: 2540
Joined: 06 Sep 2016, 13:02
Contact:

Re: posting mugs

Post by webtrekker »

Hermes? Seriously? I worked 11 years as a courier for them and wouldn't trust them with anything!

They are currently under investigation by HMRC and are being taken to court by the GMB union. They are also due to appear in front of a Parliamentary Select Committee. They had massive IT problems before Christmas which resulted in HUNDREDS OF THOUSANDS of parcels being unmanifested, ie. no one knew where the hell they were in the system. This also resulted in Hermes claiming that the vast majority of their couriers had been overpaid (with no proof being forwarded) and they are claiming all this supposed overpayment back on the next pay invoices which is going to result in many couriers leaving.
willd
Posts: 145
Joined: 24 Jan 2014, 18:18
Contact:

Re: posting mugs

Post by willd »

hannahvidler;119820 wrote:get tracking free though with my hermes so less risk of customer saying they haven't received it so at least we know customer has received it rather than paying RM extra to basically tell us its been delivered
Unfortunately all you know for certain is that Hermes say that they have delivered it, which in many cases is far from the same thing.

With the rates that they pay their self-employed deliverers it's all but impossible to make any kind of living, particularly if their patch covers a rural area.

That leads to corner cutting, which results in sub-standard service, leaving you with an unhappy customer, even more unhappy when you can tell them that you can "prove" that they've had it!

Disgruntled customers are generally the ones who make themselves heard, not surprisingly, which will cost you even more customers.

Disclaimer: I have never had any association with Hermes other than as the recipient of dreadful service as someone they "delivered" to.

They wouldn't respond to my correspondance until I posted to their facebook page - which is also an interesting read.

An internet search turns up countless horror stories, their insurance t&cs make for interesting reading too...
User avatar
webtrekker
Posts: 2540
Joined: 06 Sep 2016, 13:02
Contact:

Re: posting mugs

Post by webtrekker »

hannahvidler;119818 wrote:also found cheap polystyrene mug boxes don't think get any cheaper than these people

http://www.ebay.co.uk/itm/321718313682? ... EBIDX%3AIT

These are brilliant boxes. I've recently ordered 160 of the large size. I originally sent for a sample of both sizes and, if you are just doing 100z standard mugs, then they are a perfect fit in the boxes. However, I also sell 12oz two-tone mugs with spoons, so I ordered the larger size and can fit mug and spoon easily into the box, or a 10 or 11 oz standard mug suitably bubble-wrapped. This saves me stocking up on different-sized boxes.
User avatar
calvinabc
Posts: 300
Joined: 28 Apr 2015, 09:41
Contact:

Re: posting mugs

Post by calvinabc »

we have used parcel2go for about 2 years now. i must say everything always been delivered. at christmas though we had 2 customers who were waiting for their M&S orders from us, that didnt recieve them. being M&S branded, the items were quite expensive and naturally had to be replaced, so i was not happy. but i do here of stories no matter what delivery is. but we have now switched to royal mail 2nd class recorded and tracked for most parcels.
socialgiraffe
Posts: 4597
Joined: 16 Jun 2011, 23:40
Been thanked: 1 time
Contact:

Re: posting mugs

Post by socialgiraffe »

also found cheap polystyrene mug boxes don't think get any cheaper than these people
I think you will find Listawood are cheaper if you were a premium member
USING: Whatever it takes to get the job done...
James990
Posts: 994
Joined: 28 Jan 2013, 13:54
Contact:

Re: posting mugs

Post by James990 »

Sadly though they are only for the 10oz mugs!!!!!!
Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest