Do you advertise?

[mrs maggot]

Paul find some local business to work with, ie wedding planners, party shops, look at the amount of business you can handle, and then add in social groups, ie coffee mornings, children's play mornings, offer the mums & dads personalised items for kids birthdays, make up a small display and then hawk yourself around these places with flyers, and order forms to take away, and make sure you are wearing personalised Poloshirt etc. Emphasise local - if there is a local craft / farmers market, go to it. ask a local (non chain) bookshop if you could have some display space, offer them personalised merchandise in return. Keep your business local, and you will keep a good supply of customers, and a lot of the time will be able to hand deliver items.