SG 3110dn installation problem

[pamela]

Hi hope you can help
I am trying to install the drivers on my new printer SG 3110DN and can get to where it asks me to select the machine - I do that, press next and it asks me the same question - and so on and on.
I'm using Windows 10. the printer is connected with a USB cable (and I chose USB option) and the printer is turned off.
When I cancelled it gave me a summary which stated that I had Windows 7 - which I haven't - is that the problem. If so what do I need to do and if its not that do you have any suggestions as to what is going wrong.
Cheers
Pamela

[pamela]

I've downloaded some new drivers but new drivers but not sure which to use. Loaded a couple up and both registered on my laptop but neither actually print any thing!

[Disky]

I'm following this closely as I will be installing my Ricoh for the first time next week

[mags1892]

If youd like me to dial in and have a look i can do that for you