BT sneaky charges

[logobear]

so i was just reading the detail on my current BT bill, - and it includes £12.28 per month (+ vat) for 1 classified paid line entry ................
apparently it used to be free but now they have started charging for it ......
I phoned and when i explained i had never agreed to pay they put me on hold for a while, - then retrospectively removed and refunded the charge.
It began on my August 15 bill
worth checking out, - I am happy to accept half your savings in beer!

[ArferMo]

It's almost impossible to quickly get through to anyone in BT and even harder to get a straight answer straight off. You were very lucky.

[logobear]

i got straight through at 12.40pm saturday