Fading of blacks on mugs and phone covers

[jimmailer]

Hi All, I am primarily a photographer with a studio and a lot of school work. I have just recently bought a mug press and £D Vacuum Hot Press as in here http://shop.photomart.co.uk/3d-sublimat ... hines.html along with a Richoh SG3110DN printer. I cannot seem to get true images on my mugs or phone covers especially with the blacks. They appear faded or speckly white rather than pure black. The people I bought the presses from also supplied me with paper called "Sublimugs" as in here http://shop.photomart.co.uk/sublimugs-s ... paper.html and sublimugs ink http://shop.photomart.co.uk/sublimugs-5 ... 100dn.html . I have a funny feeling that it could be the paper I am using is not good enough quality or indeed the inks. I have tried increasing the cooking time and temperature but doesn't really help. this company also supplied me with their own printing profile but I prefer the other ones that was sent with the RIP software. Can anybody give me any pointers and possible remedies. Any help would be greatly appreciated as I am starting to get orders in. regards Jim

[we-print]

Fading blacks normally suggests not enough time and/our heat in my limited experience. What are the other colours like?

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[jimmailer]

thank you for your quick reply. The other colours are not to bad to be honest. It just seems to be blacks and dark blues. The suggested time is 3 mins but I have even pushed it to up to 7 mins and still not getting a satisfactory result. That's why I was wondering if the paper I was using was not that great and if better paper would make a difference

[Stallen]

It could be the paper, make sure your printing on the coated side. I use xpres normally but half way through a sample pack of F-35 Jet Stream which is proving to be just as good a paper. I found experimenting is all part of the learning curve, everyone will have their own set variables due to different set ups and working conditions. Good luck.

[we-print]

12 mins in an oven with clamps

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[ArferMo]

I suspect you need much longer if you are using green wraps in that red oven thing like 10 or 11 minutes that's assuming the temperature is correct.

[jimmailer]

Apologies, I was talking about my phone covers. the mugs I have had in for as longs as 14 mins

[we-print]

3min 15. 180degrees but it indicates 190. Longer if doing two at once

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[jimmailer]

Thank you we-print . That's exactly what the instructions say but as you said earlier it sounded as though I required more time but I have even tried it at 7 mins at still the same result. That's where I reckon it must be either paper or ink

[we-print]

Poss wrong side of the paper then. Easy done. I buy paper that has a print on the reverse so i can't get it wrong!

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