Thanks Ray.

Unfortunately, hubby has just told me he didn't keep the original cartridges as they were purely for setup - and didn't work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ARGH! So I guess as we don't have those we are well and truely screwed

<r>Hi<br/>
<br/>
Well the curtain has closed <E>:(</E> we have been defeated before we even start!<br/>
<br/>
We purchased yet another set of cartridges - from the link A11kns gave. Guess what? Don't work.<br/>
<br/>
Yes we have cleaned the heads<br/>
Yes we have primed the carts<br/>
Yes we have ...

Thanks for the link A11kns

Reg, thanks. We managed to get the error messages sorted.

logos unlimited. No As yet we haven't purchased yet another set of carts, but looks like we're going to have to try that.

A11kns - do you have that link to the carts you bought please?
cheers

<r>OK, so reading elsewhere we do NOT have to clean the machine out after changing cartridges with different ink! Apparently when you change cartridges it automatically detects and does a head clean and ink charge.<br/>
<br/>
So, we put the first lot of cartridges with the dye ink back in. These ...

<t>Yes he has. Although I think he only printed a colour test shee on photo paper settings. Now printer isn't working at all!!! Showing that two carts are empty, when they aren't, and it simply won't try to print. <br/>
<br/>
I will get him to syringe from the bottom again to start the ink coming ...

<r>Jennywren - thank you, but it is not a learning curve that is the problem, it is merely that the fact that the printer won't work.<br/>
<br/>
Hubby purchased Epson compatible refillable cartridges, when he filled them with dye ink they worked great. When I told him he had got the wrong ink he ...

<t>Thanks for that. Our cartridges are slightly different and one set told us to take the clear plug off and leave it off, which he was doing. Yours state keep both caps on so he tried that - nothing. He had syringed from the bottom to get ink started - yours said syringe from top to get air out. So ...

I am desperate to get this going - does nobody else have any suggestions? Has nobody else had this problem?

Hubby has had enough of fiddling and trying to get it to work and is now talking about getting rid of the whole lot! I really don't want him to do that.

<r>Thanks. There were no instructions with the cartridges <E>:(</E> However, he has read elsewhere about it. Two caps on top, one to remove and leave off and the other is the refill hole and cap is replaced after filling. When ink wasn't coming through he used a syringe to start the ink flow.</r>