ok thanks for your help i will drop them a message to see if i can get some help
Thank

Hiya i am using the ink that come with it its called HEMEINY INK from ink experts and i dont know about a profile i have not long had it i am new to this
Thanks

hi i hope some one can help.
I have a epson xp-255 printer and when i am printing a black image its coming out like a redish purple color and when i sublamate onto a mug it comes out brown
Dose one one know what i am doing wrong thanks