DSF

getting peed off with lovely ebay as usual. the new capability for buyers to add pictures to purchases is a good idea but as usual of no use to us. Also if you email them to get the picture sent it blocks those. Has anyone found a way of getting the pictures easily?

I defer to my learned friends

Not allowed to give you an email address to send the image to but here is a clue - janners at blah full stop co full stop UK.

Works for now.

Janners

JMugs;72627 wrote:Not allowed to give you an email address to send the image to but here is a clue - janners at blah full stop co full stop UK.

Works for now.

Janners

I cant even get the customers to read the proper email address in the listing. Goiung cryptic like that would be a disaster!!

you can send websites, I use to www.wehaveany.com/upload

but i've pulled all my personalised stuff back from ebay, too many people doing it for basically free

You can list your email address in the contact details as a business seller - but it does mean the customer needs to look right at the bottom of the advert and click contact details (and you need to be on Ebay as a business seller/account)

I just put mine in my listing and a link to take them directly to email and its on my business details.
They still ask how can i send you a photo, i just reply please use the one in the description.
It usualy works.
If not i spell it out as said above or take the email addy from the paypal payment and use that and email them privately

gstk;72628 wrote:I cant even get the customers to read the proper email address in the listing. Goiung cryptic like that would be a disaster!!

I hear that !!!!
i just direct them to the listing description where i have my email in big bold letters the plus side of this is the customer may well end up actually reading the item description ...... yeah ok well i can dream cant i ?

purpledragon;72640 wrote:I hear that !!!!
i just direct them to the listing description where i have my email in big bold letters the plus side of this is the customer may well end up actually reading the item description ...... yeah ok well i can dream cant i ?

Well our listing describes the item and then says "How to Buy"

1. Buy Item and pay
2. email your design to ouremail@ourdomain.co.uk
3. Wait for Postman

How much less complicated can it be?

Doh

Mate i have a picture uploader on most my listings with big letters in the link that say CLICK HERE TO UPLOAD YOUR IMAGE i still get the how do i send my picture questions in fact one of my recent feedbacks said nice item but confused on how to send my picture ......aghhhhhhhhhhhhhhhhhhhh i spend over a hundred quid a year for this feckin picture uploader use the bloody thing ........................
ok ok breathe in breathe out watch the blood pressure ...
Rant over

How about creating automatic msg after ebay auction is win??? With link to uploader on your web site??? Is very simple to do and is free. Google for online form maker. This way instructions are send are send after purchase so no one can complain that there is no instruction and uploading system is confusing.

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