DSF

Good Morning all,
Not sure if any others have had this but I have a Ricoh SG3110dn Printer, When printing it will stop printing half way and then kick out the rest of the paper and then say processing. This is my second 3110 as the first one had a different fault so it was replaced. The first printer would print fine I set it up for 100 prints and when I returned they were done. now with this one I can set it up and then I may get 3 prints or 10 prints before it stops. I have been using power driver and have reinstalled the doth the driver for the printer and also the power driver. Once the printer stops I then have to try and remove the job from both power driver and printer boxes but they will not always be removed so then have to restart the pc to clear them or when I turn the pc back on the printing will restart.

Have any one had this before???

Is this the printer or my PC???

I had this when I was using my Ricoh 7000 through a USB powered hub.

Spoke to a IT guru and he said plug it directly into the computer and it should be fine. I did this and it has worked perfectly ever since. As I needed more USB ports he said get an internal expansion card which I did. Have plugged in there now and all good.

Update your firmware Mr B

socialgiraffe;72490 wrote:I had this when I was using my Ricoh 7000 through a USB powered hub.

Spoke to a IT guru and he said plug it directly into the computer and it should be fine. I did this and it has worked perfectly ever since. As I needed more USB ports he said get an internal expansion card which I did. Have plugged in there now and all good.

Thank you for your help, firmware sorted it out. So sorry for the delay with my thanks!!!!

bms;72497 wrote:Update your firmware Mr B

Thanks mate sorted