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Re: BMS order
Posted: 06 Mar 2013, 13:14
by bigj2552
hi guys - i,m sure i put up a post on this, but i'll be dammed if i can find it.
trying to order sub papers from BMS but at checkout, all i have is pay by invoice ? :rolleyes: i pay by paypal always.
there is nothing else there bar "Pay on Invoice/ BACS. For Credit Account Customers Only"
sent email to them several times with no reply
ah well, need to go elsewhere for papers as i need em like now :frown:
Re: BMS order
Posted: 06 Mar 2013, 13:18
by Scotty@BMS
PM'ed you, Sir.
Re: BMS order
Posted: 06 Mar 2013, 14:36
by bigj2552
Scotty boy on the ball as usual
cheers bud - sorted ( edit - sorted by way of PayPal invoice !! - but its not sorted

)
johnny
Re: BMS order
Posted: 06 Mar 2013, 18:15
by mrs maggot
so pray tell what was the answer - just incase anyone else should happen to find themselves at the same point in the checkout proceedure ??
Re: BMS order
Posted: 07 Mar 2013, 21:00
by bms
mrs maggot;67100 wrote:so pray tell what was the answer - just incase anyone else should happen to find themselves at the same point in the checkout proceedure ??
The payment section is an iframe within our website. Occasionally some customers have some 3rd party software running on their computers which may block iframes. This could have been a reason. Don't know what Scott said though

Re: BMS order
Posted: 07 Mar 2013, 22:05
by steve 1
i had same problem couple of weeks ago trying to order mugs emailed but got no reply if we know what software could be blocking frames then maybe we can order again
Re: BMS order
Posted: 08 Mar 2013, 19:58
by bms
steve 1;67140 wrote:i had same problem couple of weeks ago trying to order mugs emailed but got no reply if we know what software could be blocking frames then maybe we can order again
Might be worth trying a different device (mobile, other PC) as there are so many 3rd party software packages that people might use to block things on websites. I can't replicate the problem on any browser or mobile device.
Re: BMS order
Posted: 08 Mar 2013, 20:32
by Paul
some anti viruses can block iframes.
Re: BMS order
Posted: 08 Mar 2013, 22:15
by mrs maggot
thanks for that, nothing worse than a post that tells you of a problem, then tells you the problem is sorted, and you are left scratching your head as to what it was all about :biggrin:
Re: BMS order
Posted: 08 Mar 2013, 23:42
by bigj2552
er.....it not sorted laura, he emailed me an invoice for paypal
this is still an issue to some people, incl me !.
but i didnt really think i needed to fill in any details here about that :rolleyes: