DSF

I am still struggling to load the driver for my Ricoh 3300n.
I have downloaded the files but they dont work.
I have been on the ricoh site and registered and have added all my info the sn and all I have been asked.
all i get is the driver is not loaded.
Apparently I have the profile icc, the powerdriver and all i need but nothing works till the drivers are added.
Day two now and its getting a bit tedious to say the least.
Why is it so difficult to get the drivers?
I have followed the link on BMS and that loads some shortcuts onto my desktop but that is all, they dont seem to work.
I have registered my machine, my name. had the printer upside down to get S/n and all the info I am asked.
Still all i get is device driver not installed. Even when i search online I get nothing?
Why is it so difficult? Totally frustrated now.
Can I get a disc from somewhere? This is really doing my head in now.
Ta
Tony

Just banging my head against a brick wall at the moment?

do they offer remote assistance ?? that would be the way to go, get them to load it on your pc

Tony

My only suggestion is that the driver needs downloading and installing before anything else so if i was you i would go into the programs and features and removed eveything and start a fresh install of the printer with the printer driver 1st followed by the powerdriver.

... disconnect printer of the puter
load drivers first and then connect it.

Tried printer on printer off. install whilst printer attached and off. The printer is not connected to the printer. I have tried everything.
All I get is this: Been nearly 2 days now. Thank god this is not my source of income.

Too small last time

Anyone bought the Ricoh 3300 and has the installation disc? This is getting ridiculous. Could someone make me a copy and post it please. i will of course pay for the disc, postage and time.
There seems to be zero aftercare on this product and i have spent too many hours now just looking for simple drivers.
I have orders to do this weekend and it looks like i will not be able to them as it stands.

tony i have the gxe330 and i have a disc for it, and i am coming to birmingham tomorrow - (jewellery quarter) so if i can assist i will

Thanks Brill offer. But I am at work all day from 7am till after 6pm.
Could you make a copy and drop it in the post? I will of course pay for the disc, postage and your time.
I am just getting so frustated now as i have a couple of people want a few things this weekend.
I have spent a lot os tine repairing and reloading everything and this is the last thing. I will then be making some recovery discs.
I wonder if the downloads I have been using are wrong? i have windows 7 and windows 7/64bit
My computer is win 7/32 bit. Would that make a difference do you think?
Tony