Page 1 of 5

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:19
by brydges
Hello Friends,

New to the forum Image,

my question is regarding the "Ricoh GX e5550N"

I have purchased this printer as NEW installed my carts, done all the relevant settings in "printer settings, photoshop" but every time i made a print i got horizontal white lines, so i ran the nozel check, did some head cleaning and setup the head alignment

now lines have vanished but i am left with White speckle spots on my prints, i have ran further head cleans and tests but problem is ongoing? any advise

The spots are like water splashes on a fresh print

Please could some one help me cure this annoying problem

Thank you

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:45
by Paul
What ink yo have in your ricoh? :-)

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:45
by brydges
Hi paul, I am using ****** ink sawgrass licensed

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:47
by Paul
So thats your answer here then. They are not GEL inks are they?

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:49
by brydges
Nope, i was told these should work fine as it supports Gel and dye sub ink?

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:56
by Paul
Yes. It will work with sublimation ink but gel one. I belive is much thickerthen normal sublimation ink. Also i know that som people had a go at it and said that ricoh dont give good results with standard ink. You can try to pint on lower print quality and see whats going to hapen.

Paul

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 12:58
by brydges
Thank's Paul, Your right results are not perfect. I have tried a number of options but nothing. Do you no a place that actually sells Gel Sublimation ink for this printer? I can only seem to find it for the old model e5050n

thanks

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 13:10
by gorgall2
Are you using the powerdriver?

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 13:11
by brydges
Sawgrass do not offer powerdirver for this model, Only the e5050n :(

Re: Ricoh GX e5550N White Speckle dot problem - Please help?

Posted: 26 Oct 2012, 13:19
by Scotty@BMS
This printer is not supported. The reason being that Sawgrass found it to be notorious for banding. If you've not got gel ink cartridges be aware that at some point you may find a lot of ink flooding your printer. I suspect you won't get much in the way of decent quality results with this printer, I'm afraid...