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Re: Order wrong!

Posted: 07 Jun 2012, 18:13
by Dave271069
Ordered something from a well know supplier last week at a cost of about £3.50. Went to pick up my delivery from the post office to find extra supplies in my packaging. Total cost from supplier was about £25 worth of stuff. Now I know that I have to send the extra stuff back but at who,s expense?
Ps haven't named items or supplier just yet as I'm not sure when I can package the things up and send them off. Ps, I only paid £3.50
just thought I would start a discussion on what I or you would should do?

Re: Order wrong!

Posted: 07 Jun 2012, 18:33
by Justin
If the supplier sent them out by mistake and want them back then they should pay the return postage. Are you sure they just havn't sent you some samples? ;-)

Re: Order wrong!

Posted: 07 Jun 2012, 19:09
by Dave271069
I though that at first. But they inkjet cartridges. I first thought they were empty but soon realised they were cleaning ones. Anybody on here expecting Epson cleaning cartridges I got them. I also have your name and address so I could send them straight to you and maybe supplier might send me a freebie...:wink:

Re: Order wrong!

Posted: 07 Jun 2012, 19:29
by Paul
If this is coralgraph then every time I ordered anything i had some extra bits though in as sample etc :)

Re: Order wrong!

Posted: 07 Jun 2012, 19:35
by Dave271069
Hi Paul, yes it is coralgraph, but I'm 99% sure this is a mistake. There was 2 invoices including mine. The other one had a gentlemans name and address on and I've never ordered anything to do with Epson before so I don't understand how they would of given me a free sample on guessing I had a Epson printer.

Re: Order wrong!

Posted: 07 Jun 2012, 19:50
by smitch6
i've been sent a free heat press instead of a box of mugs once ;)
i did ring them and let them know tho as i needed the mugs asap lol
although when they did arrive half of them were broken rofl

Re: Order wrong!

Posted: 07 Jun 2012, 20:25
by Paul
just give them a shout mate. Last time they call courier on they own expense so all should be good ;)

Re: Order wrong!

Posted: 08 Jun 2012, 09:35
by pisquee
Can't remember who we bought from, but once ordered a cheap Chinese mug press, and two arrived! BOGOF!

Re: Order wrong!

Posted: 08 Jun 2012, 12:49
by Dave271069
Just contacted coralgraph, they are sending me a pre paid envelope I will send it on to the rightfully owner, job done!

Re: Order wrong!

Posted: 08 Jun 2012, 13:18
by Charlie_
Well at least the right person will get his/her cartridges now ....