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Re: Totally ****** off with my host

Posted: 28 Feb 2012, 16:49
by bigj2552
just about finished this site with the host i,m with....

gonna tie my domain with it when i go live next 5/6wks..
trouble is -

its started playing up

images on my front page not loading properly...sometime not at all !

customers dont want to have to refresh a page just to see most of it ffs !

editing - i sometimes cant see the bloody images to edit

overall sluggish to load the sites pics most times...

this has only started to happen 3 days ago...email serveral times to support staff - it must be my end they say...everythings loading fine our end...well it would do..you bloody hosting it !

from there support -
"Try attaching a domain name to your store. Stores on domains are handled differently by our software and run on totally different hardware/software. Perhaps this will resolve your issues. The things you are reporting cannot be replicated and only seem to be happening for you and your friend. I would suggest attaching a domain name - this will bypass any potential caching issues that are affecting you and nobody else"

is this true or bollocks ?...thought servers were servers, no matter what you want hosted !
would attaching my domain name to it help ?
but i dont want my domain linked yet....as i,m not ready to go live..still to buy the machines & practice first.

any ideas guys ?

very **** off
johnny

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 16:57
by John G
Johnny, have you designed/uploaded websites before?
What software are you using to design and upload?

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 17:01
by bigj2552
John G;41333 wrote:Johnny, have you designed/uploaded websites before?
What software are you using to design and upload?
have done a quick site with ftp upload about 15yr ago.....but it was so long ago, forgot how to do it be honest...


it was the hosts online software m8....quite simple to use really..
but its starting to get really clunky and images are not displaying properly....even not at all !

seems to me that, the more images i upload...the worse it seems to be getting !

added links for twitter & facebook didnt help either....off for a stiff drink to calm down...

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 17:07
by smitch6
if you don't get any joy with them give me a shout ;)

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 17:10
by bigj2552
smitch6;41336 wrote:if you don't get any joy with them give me a shout ;)
LOL....i was waiting for you to come back and say "i told you so" :biggrin:

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 17:11
by smitch6
haha i was going to but thought i'd better not add insult to injury :)

plus i'm not like that :D

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 17:16
by bigj2552
your a gent for not saying it .....but not for thinking it lol

£6.99pcm and only 50 products allowed :mad:


suppose its better to find out now, before any store front goes live.....

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 19:03
by John G
Stupid question really but are you taking the photo's right down to small file sizes?

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 19:06
by bigj2552
John G;41353 wrote:Stupid question really but are you taking the photo's right down to small file sizes?
YES.....average pic size from 10KB - 180KB....that kb - not mb !

will give it another day or so.....if it aint sorted....i,m looking elsewhere

Re: Totally ****** off with my host

Posted: 28 Feb 2012, 19:10
by bigj2552
putting this aside for the moment...

pro's cons for web hosting

what i got now = using there online software & hosting plan

compared to

differant host & opencart / zencart for instance.....

but dont all the sites using opencart look the same, with the same kinda layout ?

i wanted something just a little bit differant.....just a bit.....but the one i got prob looks like the other half of the opencart ones anyway
lol