DSF

Hi guys, I've setting up my new Ricoh 3300 bought from bms.

Got it all unpacked, out inks in, gone through the loading ink procedure.

Ive hit a problem and I'm sure I'm being very thick, I hooked the printer up to my laptop via USB, up popped a box which said put the cd in that came with printer, so I put the cd titled "printer drivers manuals utilities ver 1.03" in and it's saying windows was unable to install your gelsprinter gx e3300n windows could not find driver software for your device.

Whatnam I doing wrong?

Be gentle with me, I'm learning lol

Thanks in advance!

Griff

win7 by any chance?

Hi John,

No its windows vista

Cheers
Griff

Is vista supported on the discs - give Martin a ring at BMS, I'm sure he'll put you right.

It doesn't actually say

Ive emailed bms, just waiting a reply, I'm very impatient lol

Cheers for your help anyway mate, I knew I'd have problem, next I have to sort out how the help I install the power driver into photoshop, that should be fun!

Griff

I think you should instal cd first. Then hook it up to you laptop and.let windows do the rest...

Think Paul could be right - I seem to remember you had to install everything before switching the printer on!

Tried that, it says current os does not support this program

Bloody thing

You may have to download a vista driver

John G;40488 wrote:You may have to download a vista driver

Vista driver is available here:
http://www.ricoh-support.com/enduser/do ... 30en%2Ehtm

I think when I installed on Vista I put Ricoh CD in and let it install, then connect USB lead and it detected drivers.

If you want to download the drivers from the link above then do that first.