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Re: CISS cartridge shows error

Posted: 18 Jan 2010, 22:25
by Bass3rd
I have a Workforce 30 with a CISS unit . javascript:emoticonp('Image')
My problem is that although all cartridges are full of ink,,the magenta shows as empty.javascript:emoticonp(':shock:') I've removed the cartridge and loaded it back in a number of times but still have the same issues.javascript:emoticonp('Image')
Can it be a chip set problem javascript:emoticonp(':?:')?.

Re: CISS cartridge shows error

Posted: 18 Jan 2010, 22:43
by Justin
Have you tried putting an original cart in and then swapping over? Can the chips you have be swapped between carts?

Re: CISS cartridge shows error

Posted: 18 Jan 2010, 23:44
by Bass3rd
No I haven't got another cartridge for it,,i purchased the printer with the CISS . I don't think the chips can be switched either.
thanks

Re: CISS cartridge shows error

Posted: 19 Jan 2010, 22:04
by bms
Sounds like you need to get a replacement magenta chip if this is faulty. Supplier of CIS should be able to supply.