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Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:13
by Bob700
Hi
I have installed all the software, driver, icc profile and power driver but when I try to print from corel draw 12 it comes up with an error message, it's as if the printer has no connection to the computer, any advice on where I'm going wrong, getting to hair pulling out time

Thanks Bob

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:20
by bms
You install Icc profile OR Powerdriver, not both.

When printing to Powerdriver you need to tell
Powerdriver what printer to use.

Full instructions are in the support files from sawgrasseurope website.

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:30
by Bob700
Ahhh I'll delete the powerdriver

Thanks Martin

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:35
by logobear
No keep the power driver.it is brilliant

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:35
by John G
No - you want to delete the profile :biggrin:

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:55
by Bob700
Ok I'll give that a go, I just did a print out I diasabled the colour management on CD12 and it looks fine but I'll reinstall the power driver and take away the ICC profile, one question do I still keep the colour management disabled

Cheers Bob

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 21:58
by John G
Is all this not on the instructions you get with the printer ?

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 22:04
by Bob700
Yes probably, I'll check the user guide

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 22:05
by smitch6
isn't this place the user guide??????? lol :)

Re: Ricoh GXe3300n Printer Problem Will Not Print

Posted: 30 Nov 2011, 23:30
by Bob700
I feel that I've gone too far in my request for advice, John G is right in what he says but it's not a case that I cannot be bothered to look at the user guide, I suppose I was over anxious, as Martin rightly says I can find all the info on the sawgrass website, I'll be a bit more careful in the future when I ask for advice....sorry to anyone that I've annoyed.