DSF

I've just had to to format my hard drive and now when I try to activate Windows it tells me it probably isn't genuine. It is a genuine copy, been using it for years on this PC.

Anyone know what may have caused this and how I get around it? You used to be able to speak to a human being when you tried to activate but this is no longer possible.

Hi Justin
You have to ring Microsoft to get it reactivated. You must have original sticker.

Not sure if I still have sticker anywhere, unlikely....I do have the serial number though

i had that once and just rung them and they sorted it within 5 mins really helpful
and i don't think i had the original sticker they only need the number

Trying to find a blooming telephone number is the hardest part!

0800 018 8354

Thanks, but that's the automated registration line. You used to be able to speak to them when it failed but now it doesn't let you.

I thought it gave some options by pressing various numbers on the phone!

Update...managed to get around this with one of the old tricks...pressed **## and it went through They've blocked my reg'n code claiming it's on multiple machines! It isn't btw! I have to call cust service tomorrow to get a new key...wish me luck!

MS were a complete waste of time, call this dept. call that dept. Nothing we can do....and so on. I found a (legal) way around this but many thanks to everyone for their comments/help

For the record, when you call the activation line....if you ignore the options 3 times you get an increased menu with the option to speak to a semi-human operator.