Anybody here use Orca mugs from xpres?

[gazfocus]

We’ve been buying Orca mugs from Xpres for about a year and we’ve started getting reports from customers where the entire coating has started to peel off. In fairness we sell quite a lot and have only had a handful of reports but it’s very concerning as it obviously affects how customers perceive our products.

I just wondered if anyone else had been using the Xpres Orca mugs and had similar reports?

[JMugs]

I didn't have a great result with the orca mugs recently, actually they were terrible. The 5013s printed much better. It's almost like there wasn't any / enough coating.

I am just getting back into printing, so catching up as I go.

Cheers
Martin

[AntonioMagli]

Hi All
Regarding Xpres ORCA 11oz I can't get a consistent print near the bottom of the mug, thats 25mm away from the bottom,
its faded, I been blaming my presses and I've changes elements a few of times.

NOW I'm thinking its the bloody MUGS!

Is it because its ORCA coated?

Has anyone else had this problem?
Thanks

[GoldRapt]

Hi mate, I don't do mugs but someone who does will be along soon to help.

[JMugs]

Hi All
Regarding Xpres ORCA 11oz I can't get a consistent print near the bottom of the mug, thats 25mm away from the bottom,
its faded, I been blaming my presses and I've changes elements a few of times.

NOW I'm thinking its the bloody MUGS!

Is it because its ORCA coated?

Has anyone else had this problem?
Thanks

I found these mugs terrible for the same reason, plus patchy, lots of chips to rims and bases. They took much longer to print in the press or the oven.
I don't think it's the orca coating as such, just that the coating has been badly applied to these mugs.
The 5013 mugs are much better but way more expensive and I have no problems printing them in the press or oven.

[Bob700]

I used Orca mug from MDP and they were awful the print started to fade after about a week, there was a suggestion from a fact checker that MDP have been using fake Orca mugs from China, that was based on the problems I had with them. For the last while I've been using 5013 10oz mugs from xpres with no problems